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Written by a patient
18th August 2016


Ask specifically for a female doctor and was willing to wait the four days to get the appointment. Ended up with a male doctor who I'd never seen before and who didn't listen to my problem or take in what I was saying about the issue. Doctor then spouted off about his theories on a different medical condition I suffer from.

1st September 2016
Response from Beversbrook Medical Centre

Hello there, I am very sorry to hear that you were not able to secure an appointment with a female GP and would very much like to look into why this happened. With three female GPs and only one male GP working here, I would be very interested to look into what went wrong here. I would be very grateful if you could contact me at emmybutcher@nhs.net to discuss this in more detail and provide me with the opportunity to investigate this issue to prevent it happening again for future appointments. In the meantime, I hope you can accept my sincere apologies and I look forward to hearing from you in the near future. Kindest regards, Mrs Emmy Butcher - Practice Manager.

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