Share review of Beversbrook Medical Centre

Beversbrook Medical Centre 2021-09-02 Person 3 5 0

Regardless of the time of day, phones go unanswered for long periods of time. Emails have not been answered. System online messages can leave long delays between messages being sent and answered. Appointments get moved between surgeries with the only contact to patients being a text message. These messages come with little to no notice. No current consistency to care.

Slimline the contact formats. System online, Doctor link, text messages, phone calls, emails. It is hard to know who to contact and how. Where an appointment will be. If it will actually take place. Answer the phones.