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Beversbrook Medical Centre 2019-05-11 Person 4 5 0

My appointment was with Advance Nurse Practitioner Laurie Jackman to receive blood test results and follow up on general health. She was attentive, understanding and empathic. She understood exactly what I was saying and said she would reflect that when writing/updating my medical notes. It was one of those rare moments in life where (when having to access the health service and all the anxieties and worries that can bring) the connection on a human level was what impacted me most about this exceptional nurse. For want of a better old fashioned adage: Her bedside manner was impeccable. Thank you Nurse Jackman.