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Beversbrook Medical Centre
2022-05-20
Person
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20th May 2022
Although all the staff are very nice we have trouble getting through via the phones the receptionist today Melanie I think, was so helpful
Like I say your staff are very helpful
Suggested improvements
Please sort out the phone line
20th May 2022
Response from Beversbrook Medical Centre
Dear Patient - Thank you for taking the time to write this review, it is welcomed and appreciated. The high volume of incoming calls continues, we have added to our call handling team so we are hopeful that you will notice an improvement in that area moving forward. It is under constant review with the aim being to enhance services in this area. With best wishes - Julie Taylor - Patford House Partnership