Share review of Beversbrook Medical Centre

Beversbrook Medical Centre 2021-08-31 Person 1 5 0

I waited 40 minutes for a GP to call me for a pre booked phone consultation. No one called so I contacted the surgery to be told the appointment time had been changed. No one from the surgery had thought to let me know. I wasted 40 minutes during work time, sat in my car waiting for a call that I wasn't going to receive. I was not able to take more time off that day for the later appointment. A disappointing, frustrating and poor service that day. I called in to Sutton Benger surgery and was told I had to book through doctor link. Why, when I was talking to the receptionist ?? Please return SB surgery to the wonderful, self managed surgery it once was.

let me know my appt time had been changed