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24th February 2022


I spent 6 hours trying to speak to a doctor today, and haven't been able to. No service at all.

Suggested improvements
Speak to me.

23rd March 2022
Response from Beversbrook Medical Centre

Dear Patient, Thank-you for taking the time to write a review using our “I Want Great Care” link within our website. May we first apologise for the delay in sending this reply and we also very much apologise if you feel we have let you down. I am new in post and very keen to discuss any matters that may still be of concern. I will do my very best to address any of our patient services that were causing you such frustrations. As your message is anonymous, please do feel free to email me direct on julie.taylor167@nhs.net - With many thanks and best regards, Julie Taylor, Complaints Lead, Patford House Partnership

Experience
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Cleanliness
Rating not given.
Staff
Appointment