Share review of Beversbrook Medical Centre

Beversbrook Medical Centre 2021-08-16 Person 2 5 0

I was scheduled in for a pill review but it was put down as a blood test. Nurse wasn’t qualified to do a pill review, she’d told me but continued anyway. She had no idea what to do nor was their any advice actually given. I had to take charge of my appointment and explain what usually happened and what I needed. Receptionist was rude and gossiping on the phone instead of dealing with long line. Hopefully my next pill review will be better. Terrible experience.

Receptionist should pay attention to her work and actually deal with customers. The appropriate medical personnel should be appointed to patients. And the right appointment reason should be taken down.