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21st September 2021


Waiting and waiting over 20 mins every time I call and that mans annoying voice every six rings saying a receptionist has been alerted to my call ( well obviously they should be alerted by the phone ringing)..Nurses change my repeat prescription,And for the last 3 months the online service hasn’t sending my repeat to the surgery.So then I have to ring them and the cycle starts again

Suggested improvements
Get the online service working properly..And

Experience
Involvement
Cleanliness
Staff
Appointment