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6th September 2022


This evening we had the pleasure of seeing Dr Brizell, he made my daughter feel comfortable and above all spoke directly to her. She has a disability and in the past has felt that she is not included in the consultation, he certainly didn't make her feel like this at all and all the way through spoke to her and confirmed with her everything he wanted to happen. I as her Mum felt he came across as if he cared, it was a bit like the good old days with Dr Harris and Dr Bowen, long may it last. The receptionist (sorry we didn't get your name) was lovely too, really helpful, sorting out our future appointments, everyone who came in while we were waiting, she had a smile and cheery comment.

Suggested improvements
He said he would send a prescription over to Northlands as they closed at 9.30pm rather than Wells as they closed at 6pm and may not have it there. When I got to Northlands it had been sent to Wells, had to purchase them over the counter.

13th September 2022
Response from Beversbrook Medical Centre

Dear Patient. Thanks for your review, your feedback is very much appreciated! We will pass on your kind words to Dr Brizell, who has recently joined the Practice as a GP Partner. We think he’s fantastic and we’re thrilled to hear you were happy with his consultation for you and your daughter. We are sorry to hear about the mix up with the Pharmacy and will look into improving this for our patients in future.

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