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6th September 2021


Have called everyday (sometimes able to get through and some not) for an URGENT appointment for an examination. Practise Manager is supposed to return a call to arrange this but still not responded after nearly a month! I have seen the notes left for her with messages to return calls and still no reply.

Suggested improvements
Practise manager could return calls. EXTREMELY unprofessional etiquette.

Experience
Involvement
Cleanliness
Staff
Appointment