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10th October 2021


I was dismayed with having to queue outside along with many others despite waiting time being stated for 10 mins.We were very thankful that it was a dry day as there was no shelter anywhere.

Suggested improvements
Don't bunch up the waiting time. When I left, there was NO queue. So please stagger the appointments for everyone. My appointment was for 12.30pm. In actual fact it turned out to be nearer 1pm.

Experience
Involvement
Cleanliness
Staff
Appointment