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25th August 2021


Unable to get through on the phone to book a smear appointment, had to message and it took a long time for them to get back to me with the appointment. When I got there the car park was empty, the waiting room was empty and the receptionists were chatting. The service this surgery is offering at the moment is disgraceful!

Suggested improvements
answer the phone, treat your patients with the respect they deserve and start seeing them face to face

Experience
Involvement
Cleanliness
Staff
Appointment