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Beversbrook Medical Centre
2024-07-30
Person
2
5
0
30th July 2024
I came here a while ago to have an appointment regarding body pain that had been going on for many years, specifically mentioning my legs and hips, I was seen by some older man, he looked me over once and said there was nothing wrong with me, no tests or anything.
I have recently been diagnosed with a disability, one that is the cause of my pain.
His only advice in the appointment, to a disabled person, who was working a full time job in retail and standing all day was, to “stand up more”.
Great advice thank you, wow! you really helped me.
Couldn’t say I would recommend this place if it’s for anything but a cold.
Suggested improvements
Any help at all would’ve been good!
1st August 2024
Response from Beversbrook Medical Centre
Dear Patient, We are sorry to hear about your experience. It is concerning that you did not receive the thorough evaluation and support you needed. We aim to provide comprehensive care and take your feedback seriously. We would like to discuss this further and see how we can address your concerns. Please contact us directly so we can work to improve our services. Kind Regards, Julie Taylor - Operations Manager