Share review of Beversbrook Medical Centre

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

1st November 2022


Spoke to Dr Noori twice while experiencing a flare of a chronic condition and could not contact the specialists at the hospital. He was kind and helpful and was genuinely frustrated on my behalf. He gave me my consultants secretary’s number so I could seek the help I needed and was insistent that I called back if I was no better. He genuinely cared about my welfare. The system may be broken but the people are still giving the best service they can in difficult times.

Suggested improvements
It can be frustrating to have to fill out a doctor link form every time you want to speak to a doctor. The system is not set up for chronic conditions. I had to adjust my answers as it was recommending I call an ambulance- which I knew I didn’t need!

3rd November 2022
Response from Beversbrook Medical Centre

Dear Patient - Thank you for sending this review which will be shared with Dr Noory - I am sure he will be pleased to receive your compliment. We are hoping to make some major improvements to Doctorlink soon so we hope you will see big improvements in the relatively near furture. Best wishes Julie Taylor

Experience
Involvement
Cleanliness
Staff
Appointment