Share review of Beversbrook Medical Centre

Beversbrook Medical Centre 2021-06-07 Person 3 5 0

I requested an appointment via Dr Link and had a virtual call a week later, Jodie was very helpful and said she would put in a request for Blood test I rang later that day waited 10 mins and got my blood text booked for 2 weeks time, ok longer than usually when not a pandemic but in a reasonable time scale. I felt ok having a virtual appointment and reassured that the surgery are still there for you, I have a very rare genetic condition but I feel looked after and find Dr Link and message requests are looked into.

I feel that the triage system could be improved does seem to be a very long wait to get through on the phone. I hope soon some physical appointments will be back.