Avisford Medical Group
North End Road, Yapton, Arundel, West Sussex, BN18 0DU Also known as: Yapton Surgery, Middleton Surgery 1,301 reviewsReviews
I have twice waited in a queue on the phone ( starting as caller number 17 and 19 ) only to be cut off when I reached third place. I then had to re call and go back to the end of the queue, only to be told when I finally got through, an hour later, that there were no more appointments available. When I queried why I'd been cut off I was told that 'it sometimes happens when you have been on the phone for so long.' This is very distressing and frustrating. On another occasion I used the touchpad to sign in. 40 minutes later I still hadnt been called in so went to the Reception desk. I was told that something must have gone wrong and the Pharmacist had not been informed that I had checked in so assuming I wasn't there, had bypassed me and seen later patients. I have never missed a planned appointment.
Very good overall
Matter dealt with promptly and outcome positive.
Very easy to make appointment in person. Staff and Nurse very helpful. Appointment was on time and only took 5 mins. Great service.
It was only a blood test which was very quick. I didn’t have to wait long. Receptionist very welcoming and helpful.
Avisford Medical Group was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
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Short link to review Avisford Medical Group: http://iwgc.net/eb64k