Avisford Medical Group

North End Road, Yapton, Arundel, West Sussex, BN18 0DU Also known as: Yapton Surgery, Middleton Surgery 1,295 reviews

Reviews

Recommend
Involvement
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27th September 2023


The staff are always so professional. Kind . Helpful . Polite. Will always try and help , in these times when all NHS workers are under an unexceptional amount of stress , short staffed , they are doing an amazing job .

Suggested improvements
Nothing that I can think of . Apart from the Government giving the NHS , the funding and staff it needs .

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th September 2023


The reception team at the surgery have been so helpful and caring. I recently underwent major bowel surgery and they helped me collate medication and gave me relevant contacts, sorted prescriptions and generally have been most kind!

Suggested improvements
They have been very helpful.

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th September 2023


The scores are mid table because I only visited for a flu jab not normal surgery as Middleton is my usual surgery Re Flu jab experience…. We walked up the drive and within two minutes we were at the door received a warm friendly welcome then directed to a room given the jab and back outside within a couple of minutes…. It was very well organised and delivered

Suggested improvements
No

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th September 2023


Went for flu jab Staff very friendly and professional appointment on time.

Suggested improvements
Appointments easier to go and book not by phone have been on phone call waiting a few times to make appointment but takes so long I hang up

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th September 2023


Have to call at 8.30 for appointments and wait times very long. Have not yet tried at surgery.

Suggested improvements
Allow for making appointments to my named Dr Miu who is the only one I have seen recently who was thorough and very helpful I commend her highly

Experience
Involvement
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Page 252 of 259

Avisford Medical Group was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Avisford Medical Group: http://iwgc.net/eb64k