Avisford Medical Group
North End Road, Yapton, Arundel, West Sussex, BN18 0DU Also known as: Yapton Surgery, Middleton Surgery 1,300 reviewsReviews
I had pre arranged a blood test appointment by phone
I didn't have long to wait and the nurse and receptionist were very helpful and answered my questions in a very friendly and helpful manner
Excellent service
The best way to get an appointment is to phone at 0830 on the day. There will be a wait but you will get through and an appointment is given.
Too long on phone. Easier for o pop into surgery.
When saw doctor, took my granddaughter with me and doctor was very good and explained everything well and organised tests to be carried out. Was reassuring.
I had a lovely experience yesterday. It was with a wellbeing appointment which I didn’t know even existed but I’m glad it does. Katie was very supportive and just sat and listened without telling me how I was over reacting was just what I needed. I feel really supported and do genuinely feel everyone at the surgery is there to help.
I do feel booking an appointment is really really hard work. Lines open at 8:30am and I’m a parent of four children so am generally on the school run at that time. If I ring at 9am it takes ages to get through and appointments are then gone.
However if I ring at 8:30 I can put it on loud speaker, do my whole school run, get home and I’m lucky if Iv been on hold for 30/40 mins and if they answer it’s 50/50 if they have appointments or now.
I really really do appreciated how many people ring and need to see a doctor but surely there could be another way as this can be very frustrating and patients put off ringing. If I’m honest I have put off the last two weeks ringing to book my children’s flu jabs in which I know is wrong but it’s finding 40 mins in the day to ring and wait.
The surgery is amazing, staff are lovely, I just find the whole booking appointments a shame as if I am honest a lot of people put off ringing because the wait time xx
Avisford Medical Group was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
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