Avisford Medical Group

Avisford Medical Group 2023-10-17 Person 3 5 0

My scheduled telephone call with the diabetic nurse was fine. Re above 2/5 - Unfortunately the phone queues are so long at both Avisford surgeries, that the only way to make contact is by travelling to the relevant surgery and making enquiries in person.

Vastly improve call handling at Medical Centres This issue appears to have arisen since CoVid and has not been addressed with available technology.

Avisford Medical Group 2023-10-17 Person 5 5 0

Your service is superb. Your reception staff are kind and courteous. Your doctors are patient, engaged and listen carefully. Thank you for doing what you do! I have had a surprise change in my health recently and I can’t find anything wrong with either of your surgeries.

Nothing.

Avisford Medical Group 2023-10-17 Person 5 5 0

We have no problems with Avisford medical group in either getting an appointment or in the treatment we receive, staff are always pleasant, informative & helpful..We do appreciate just how busy our GP’s are especially with all the new housing but despite various health conditions we only make appointments when either told to or a real need.. We have been the same for the 50/60 years we have been patients of the practice.

Nothing …the only issue with Yapton surgery can be the parking ( disabled) but even that is usually ok now the pharmacy has moved….for flu annual boosters we book at Middleton as parking is easier.

Avisford Medical Group 2023-10-17 Person 5 5 0

Because I always find everyone so very helpful.

I don’t think you could do anything more, I am very happy with your services

Avisford Medical Group 2023-10-16 Person 4 5 0

It was easy to get the flu jab appointment as l walked to the surgery, but hopeless trying to make appointments over the phone. Ive waited over 40mins to get through and got nowhere. If l need prescriptions or bloodtests l walk there and have no problems.

On this occasion l have no problems with the service given