Avisford Medical Group

Avisford Medical Group 2024-01-04 Person 4 5 0

As a non urgent appointment I had to wait 3 weeks however the appointment with the nurse thereafter was arranged within a week

I am happy with the service received. The GP was very thorough and has made the appropriate referral on my behalf

Avisford Medical Group 2024-01-03 Person 3 5 0

When I requested the appointment the receptionist was immediately negative informing me that all the on the day appointments had gone and as it wasn’t an emergency she couldn’t give me any appointments. I patiently asked her when the next actual doctor appointment would be and she reluctantly looked at the appointment book and said I could have one later that week (which I didn’t take as I was at work) or 3 weeks later, which suited me better.

All the front end staff need training in being more positive and helpful especially on the telephone. Knowing that you are going to meet hurdles puts people off seeking medical attention when they need it.

Avisford Medical Group 2024-01-02 Person 5 5 0

Just lovely staff

Nothing

Avisford Medical Group 2023-12-31 Person 5 5 0

Very very friendly welcome especially good because I was very late for my appointment. Also I was still able to see the nurse for my jab. This was my first visit and my experience could not have been bettered. All perfect!

Nothing, it was all very good.

Avisford Medical Group 2023-12-30 Person 5 5 0

I find that the staff from the receptionist through to the more senior staff very welcoming and helpful I can and do recommend avisford practice

I don't have a problem so can not give an answer