Avisford Medical Group
North End Road, Yapton, Arundel, West Sussex, BN18 0DU Also known as: Yapton Surgery, Middleton Surgery 1,304 reviewsReviews
Very good treatment when you can get appointments
Both times I badly needed an appointment
In the last month half hour be
Before I could speak to someone
To be told all appointments gone
It's easy once you get through the long line of people but it does depend on the time you call which I now call between 10 and 12 because I feel this is the quieter time when there's only one or two people ahead of you.
I don’t think we have recovered from the Covid 19 pandemic restrictions.
I moved into Yapton a year ago and have had to contact the surgery several times and also had various test and appointments in that time. I am very impressed by the professionalism, courtesy and efficiency that has been given to me at all times.
It was difficult trying to get the receptionists to comprehend my requests. A hospital letter requesting yearly thyroid follow ups wasn't put on system and the reception was adamant a letter wasn't received. I got her to read the letter she had on file and when she came to the 2nd para she saw the request. The letter was received over a year ago.
Also she was adamant that I needed to see a doc just to renew my allergy to bedbug prescription. I pointed out this would be a complete waste of doc's time and after a bit of firm hassle I insisted she speak to a doc and get back to me. Consequently a prescription was issued without the need of seeing the doc.
Avisford Medical Group was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
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