Avisford Medical Group

North End Road, Yapton, Arundel, West Sussex, BN18 0DU Also known as: Yapton Surgery, Middleton Surgery 1,304 reviews

Reviews

Recommend
Involvement
Cleanliness
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Appointment
 
Page 118 of 261
 
3rd April 2024


I waited on the phone for an hour and a half.

Suggested improvements
Sent an appointment out with the letter informing me I needed to have an annual review with email options to change it if not appropriate

Experience
Involvement
Cleanliness
Staff
Appointment
 
3rd April 2024


Used E consult and found it very efficient was offered a face to face appointment with in the week .

Suggested improvements
I was advised to use the walk in X rayfacility at Bognor memorial hospital . My instructions for accessing this service were a little vague but the staff at the surgery and X-ray unit were very helpful and I was seen promptly.

Experience
Involvement
Cleanliness
Staff
Appointment
 
2nd April 2024


I was given an appointment with a doctor after a blood test on the day of asking. Both were completed satisfactorily.

Suggested improvements
I can't think of anything to improve the service

Experience
Involvement
Cleanliness
Staff
Appointment
 
2nd April 2024


I had to wait approx 4 weeks to get an appointment

Suggested improvements
I think as a patient you should be able to book your own non emergency appointment. Pay £5.00 as a nominal fee as you would a seat on a train 10/15 minutes slot! That money could be reinvested onto the practice. You also need to ask the question on this form are you a veteran of HM Forces

Experience
Involvement
Cleanliness
Staff
Appointment
 
31st March 2024


Difficult to get through sometimes, this occasion not too bad but previously been waiting a long time

Suggested improvements
I was referred to Middleton surgery for health check because they had a blood test machine that gave results there & then but when I attended I was told they don’t do that anymore! Also, it wasn’t a FULL health check as specified by NGS - I had no weight check, no height check, no urinalysis check for diabetes or anything else present. All what was done was 3 questions, BP check & blood test for cholesterol, which also left me with a bruise on both arms!

Experience
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Cleanliness
Staff
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Page 118 of 261

Avisford Medical Group was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Avisford Medical Group: http://iwgc.net/eb64k