Avisford Medical Group
North End Road, Yapton, Arundel, West Sussex, BN18 0DU Also known as: Yapton Surgery, Middleton Surgery 1,295 reviewsReviews
My original appointment was booked through e consult as it’s easier than waiting on the phone for 1/2 hour plus but the appointment I attended was a cancellation. Glad I was able to fill the gab in such short notice and free up my original appointment
It's really hard to get through to get an appointment but the nurse I saw was wonderful. Really kind and gentle and full of good information
I was told when I made the appointment that I would be getting a telephone call from the nurse to arrange coming into the surgery. Then when I got the text I was asked to go to the surgery for my appointment, not a phone call.
The receptionist said it was an appointment for a phone call but as I was there I could go through and speak to her, which was very kind and helpful.
Then I was offered my injections I need for travelling there and then. All very good but I’m confused as to why that wasn’t the case in the first place.
The phone wait is extraordinarily long (in excess of 45 mins) and the ‘call back’ doesn’t always activate.
Although I went to the wrong surgery (for which I was extremely apologetic), the receptionist at Yapton was unhelpful when I asked her to let Elmer know about the mistake. Told me to try to go there or call them to advise them myself. And I’ve already said how difficult it is to get through by phone.
Had no problems
Avisford Medical Group was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
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Short link to review Avisford Medical Group: http://iwgc.net/eb64k