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2nd August 2024


The two doctors I saw were excellent gave me a through examination and advice. On Monday , my first visit, to the Yapton practice for at least ten years I saw a doctor I had not seen before. After my consultation she said that I was being referred to the hospital, with in three days I received a letter for an appointment at the hospital. I was impressed with the smartness of the Yapton surgery, the young lad who was on reception was very efficient. I have found of all the lady receptionists Annette is the one who really tries to help and solve the patient’s issues.

Suggested improvements
What you have done better, is introducing the two call system. I have pressed number 2 a few times and found I had my queries solved , not only that the receptionist was less impatient.

Experience
Involvement
Cleanliness
Staff
Appointment