Share review of Avisford Medical Group
Avisford Medical Group
2024-02-21
Person
2
5
0
21st February 2024
It was difficult trying to get the receptionists to comprehend my requests. A hospital letter requesting yearly thyroid follow ups wasn't put on system and the reception was adamant a letter wasn't received. I got her to read the letter she had on file and when she came to the 2nd para she saw the request. The letter was received over a year ago.
Also she was adamant that I needed to see a doc just to renew my allergy to bedbug prescription. I pointed out this would be a complete waste of doc's time and after a bit of firm hassle I insisted she speak to a doc and get back to me. Consequently a prescription was issued without the need of seeing the doc.
Suggested improvements
A bit more attention paid to hospital letters and some plain commonsense.