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6th March 2024


The wait time on the telephone most of the time is horrendous 1hour 48 minutes on the 20/2//24 to be told the doctor still hadn’t opened a email from the hospital with X-ray results not impressed!!

Suggested improvements
For 2 and a half years I’ve complained of a painful foot to be told it’s plantar fasciitis it will go away then it’s tendinitis then when I said I’ve had enough of being in pain offered anti depressants which I refused . After going to the hospital this February 2024 for a visit to the surgeon about a new knee I said to him I’m in so much pain with my foot he asked if I’d ever had an X-ray on it which I have not been offered and to be honest no doctor actually took much time let alone even really looked at my foot. This has shown up there is a problem he sent the doctor the results which took over a week to even be opened by this time I’ve had an MRI scan done and am now paying to go for a consultation to a foot surgeon private . This could have been diagnosed years ago this has resulted in having my knee surgery delayed !

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