Audley Mills Surgery
57 Eastwood Road, Rayleigh, Essex, England, SS6 7JF Also known as: Dr. Lewis & Partners 55 reviewsReviews
When attending a cervical screening - something women of my age (under 30) are actively encouraged to do - the treatment I received left me dismayed and, frankly, horrified.
Upon discussing that I was not currently using contraception (which is due to a high risk of stroke, fully known to the surgery). I was looked at with disgust (no doubt because of my younger age) and from then on was spoken to, and made to feel, like someone making terrible life choices.
I did not arrive for the appointment feeling any anxiety, which is I imagine a key reason that so many young women don't attend such a vulnerable procedure, but when you are then greeted by someone who acts with such judgement and attitude it's easy to see why many don't get screened. The nurse represents the antithesis of the type of person that should be administering and encouraging these tests.
Managed to book online really easily
A painfully rude doctor on a Sunday no idea where he got his bed side manor from or lack of?
Maybe you should employ doctors who are not so rude in future and who have some sympathy for their patients what a joke!.Seemed a bit too much for him to be working on a Sunday what a shame!.
I would like to compliment both receptionist Yvette and secretary Jo for helping me with a problem yesterday. Thank you both.
Patricia Aves
To be quite frank, the service at this surgery is entirely unsatisfactory. I accept there is an online service to book appointments but to get an appointment, you need to be online at 12am for when they are released. All appointments are gone within minutes. Failing that, you can queue up at the surgery at 7am. Whilst this is good, this is certainly not practical for elder patients or parents with young children. I don’t feel it is satisfactory for anyone to have to do this!
It makes it extremely difficult to therefore see a doctor and it is concerning at how many people’s medical concerns go untreated during these times.
I will be changing surgery pronto for myself and my children!
Resources
Short link to review Audley Mills Surgery: http://iwgc.net/ecdcx