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The Halfway Surgery

68 New Road, Chatham, ME4 4QR
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3.4 | 6 reviews

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Review

 

Since being taken over this surgery has declined. They have now closed it without informing the patients. No communication whatsoever. Extremely poor service

Suggested improvements
  • It would have been helpful to have received a letter informing patients of the changes to be made to the service.

19th April 2023 | Written by patient


I have been in hospital with a very life threatening illnesses. Was referred back to the GP for monitoring and haven’t been seen yet.

Suggested improvements
  • Bee seen by the doctor as an urgent case

17th November 2021 | Written by patient


Appointment hard to see doctor face to face and surgery kept changing them .

Suggested improvements
  • Good service today Thankyou

21st October 2021 | Written by patient


Had a phone conversation with a doctor. She was very helpful, understanding and empathetic. I got sent a text to let me know the date of appointment. Very easy and helpful

Suggested improvements
  • Couldn’t of done anything better. Was very easy

24th September 2021 | Written by patient


I spoke to receptionist initially who booked me appointment with specialist speedily and efficiently. She was friendly and helpful. Paige I believe her name was. The doctor I spoke to rang and was knowledgable, insightful and sent me follow up info straight away. I felt heard, understood and informed by someone who knew what they were talking about.

Suggested improvements
  • Nothing in this instance. It would be nice if one were allocated the doctor at the surgery on their specialist field initially there than me having to ask but at least when I did there was no problem in being given a second opinion.

3rd September 2021 | Written by patient


Really lovely staff members who were very helpful

Suggested improvements
  • N/a

27th May 2021 | Written by patient



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