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Mr Hemamm Al-Kaillany 2023-08-22 Person 5 5 0

I was listened to and supported the whole way. Things to improve on: At times I found it hard to pick out the information requested of me when there was lots of instructions. I also struggle typing out my thoughts as I can be misunderstood, so there were times when I wanted to speak to someone over the phone for instant clarification.