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Written by a patient
2nd February 2018


I was Introduced to Mr. Sachin Patel, by someone at the moorsfield, to order bandage contact lenses from. Previously I had been wearing some lenses that was causing me erosions in the eye every week. Sachin was extremely professional and helpful in indentifying the issue with my lens. He realised The diameter of my previous lens was 14+ And ordered for me a few different options to try but in a smaller diameter. It worked like magic ! Had absolutely no issues with my contacts after moving on to the ones suggested by him. Sachin, makes you feel like a family. As if you are discussing an issue with your family member. He listens to it very carefully and patiently, and treats it as if the problem is with him. With him, it’s not about a one time consultation thing, if you are dissatisfied or unhappy with something he is always willing to promptly see you and respond. From my personal experience, I have seen that For him patient care comes before any thing else ! I am so happy with him that I visit him abroad every two months, and always buy my products through him due to the mutual trust I share with him. He has now moved into a new practice at St. John’s Wood and I have chased him all The way down to the new outlet. Previously I had been seeing him at Boots optician at wigmore. I always tell him, where you go I’ll keep chasing you no matter where you are ! I suggest everyone to go to him. He has the expertise to deal with one of the most complex Issues like I had. You don’t need to sit for hours at the Ophtalmologist when he can resolve most of the issues at his clinic. His knowledge is vast and experience is unmatchable. I can vouch for him that he is the best so far ! By the way I have met several optometrist all over the world due to my extensive travelling.

Recommend
Trust
Listening