Share review of Mr Declan Mcaleer

Mr Declan Mcaleer 2016-08-29 Person 4 5 0

I visited Boots Optician at Upper Brook Street, Ipswich on 2016-08-22 with a view to changing my contact lens prescription, to include a multi-focal prescription. I had previously been supplied with a trial set by Pritesh, although on this visit my trial review was with Declan. All of the staff (from reception to checkout) were extremely professional, and in particular Declan, who was very proficient at assessing next steps, which required issuing another trial set because the initial set did not have a strong enough prescription. I felt that Declan listened intently and knew exactly what to do to rectify the problem. I left the shop that day, having had a great customer experience, and I was very happy.