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Written by a patient
12th August 2017


I have been a customer of Boots for 15 years since I needed reading glasses, I decided to go to the Tottenham Court Road branch this time for my eye test due to working in the area currently, I normally hate going to get my eyes tested, I wanted to write this review to underline a few point about my visit on this occasion. The Optometrist Ashika was fantastic with clear advise regards my eyes and she seemed like she enjoyed her job and made me feel comfortable with advise she was giving me about trying varifocals for the first time! She passed me over to the manager(Mubinul) who would help me with my glasses, he explained everything about different quality of lenses and what he thinks is best in his unique style, he even told me not to go for the most expensive which was a shock! I ended up with 4 pairs of glasses after finding frames that I couldn't decide between, another colleague checked the measurements Lana to make sure everything was correct. The main reason for the review is the aftercare I received, I purchased glasses Mubinul wanted to see me on collection to make sure everything is okay, on collection I was not happy with the varifocals I didn't think I would like them, he explained how they should work and explained all the different ways to get the best out of the glasses, after much deliberation, I decided to give them a chance...2 weeks later I'm back to get a 5th pair I advised Mubinul that he was correct, which his reply in his own charismatic way 'Never trust anyone who says trust me, but trust me on this one.' My experience has been fantastic and I would recommend every glasses wearer to go to Boots.

Recommend
Trust
Listening