Boots Opticians Wimborne
296 reviewsReviews
Sharon was extremely helpful during my Diabetic eye screen explaining what she was doing and showed me the pictures and what they were looking for.
I have diabetes and have yearly eye screening. This is the first one I have had at Boots the member
of staff who’s name was Sharon was the very best I have had. She explained about the screening
and made sure that I understood what was going on .
Malcolm Shurmer
My daughter is working in Kenya and her puppy chewed her glasses and wrecked them. She phoned her opticians in Oxford street who said they couldn’t help as they couldn’t accept her payment over the phone. I went into our local branch of boots late Friday afternoon. I explained the problem to Roney. He was amazing. He rang her branch got all her details sent over, found the exact frames she already had and ordered them for her. He double checked all the details and as well as writing them down over the phone had them sent over immediately to ensure everything was correct.He will phone me as soon as they are ready and I can then send them to my daughter. He was really polite and helpful and a real star. I am definitely going there for my next pair of glasses.
My wife and I only needed clip on sunglasses but the staff (Roney and Melanie) went to great pains to ensure that we had the right ones and even cut a pair to fit my glasses. Excellent service.
I did not have an appointment but merely popped in on spec hoping that someone could look at the arm of my glasses which had become very stiff. The Dispensers Roney and Melanie could not have been more helpful. They sorted the problem and did not charge me. This was despite the fact that these glasses were not even bought from Boots. What excellent customer service. I think I will be going there for my next eye test!!