Share review of Boots Opticians Wimborne

Boots Opticians Wimborne 2018-10-17 Person 1 5 0

First off, this is a franchise... so you have no comeback with the actual Boots Company! After literally spending close to £500 on a pair of varifocal glasses - they are still not right. The first lenses were dreadful, so I had to spend even more money on the Ferrari of lenses (Varilux Physio) and they are still rubbish (I wasn't given a refund on the first lenses either!). I complained to the manager that I was mis-sold the first lenses and one of the measurements had to be corrected also...now I have wasted a further £160 on something which does not work. The staff are purely there to sell, sell, sell and customer care is low on their priorities. If I could give a 'no star' score, I would. Avoid, I have persuaded my elderly mum to try elsewhere.