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28th January 2019


The prescription glasses were not good blurry but they did not want hear that! In fact night vision driving on motorway positively dangerous - as I explained to the very frosty manager - not once did she say I am sorry, but proceeded to tell me that it was my problem and not the glasses or prescription- I asked to raise a complaint but nothing 2 months later but interestingly when I went to get copy of my prescription my file was missing! Since been to another optician who said my eyes would never get used to Boots prescription- extremely disappointing and expensive experience- and to then find out it is a franchise!

Recommend
Appointment
Staff
Clear Recommendation