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15th August 2017


The test was fantastic, the optometrist outstanding. I am however appalled by the fact that it was not explained to me that i was under no obligation to buy my glasses from Boots. It was 5.30 on Friday afternoon and i was taken from my test onto the shop floor where a young man proceeded to "help" me to choose glasses. I have never had glasses or been involved in the process of purchasing glasses. Time was getting late and i felt pressured into getting glasses which i am not sure about at all. At no point was it explained to me that i could leave with my prescription. The whole experience cost me £120 money i do not have! I have since found out i can get glasses for half the price!! I am livid that no one told me i was not obliged to shop there.

Recommend
Appointment
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Clear Recommendation