Boots Opticians St Neots
86 reviewsReviews
A very pleasant experience. The staff were all very informative and welcoming. Would recommend this options to others.
I managed to get a cancellation so I got in nice and quick. All the staff were very pleasant and efficient. Janet, the optometrist, explained the test to me and asked if was happy and did I have any questions. I was happy.
I have been going to that branch for many years and I shall continue as I've always found the staff to be very helpful.
I just wish they had more of a glasses selection.
The staff at Boots St Neots were excellent, especially Gemma who helped me with choosing suitable frames and took time to explain options to me without trying to sell me anything. She was honest, helpful, professional and friendly. I felt out of my depth choosing suitable frames and she took all the stress out if it and I am very happy with the glasses ended up with.
I arrived for my appointment 10mins early, advised that there was a delay of 20mins, I was actually seen by the optometrist 40mins later! I informed the reception that I was running late as I needed to return to work so should re-book, however the optometrist who was at the reception said that she was ready and it won’t take long so suggested that I came through for my eye examination. My contact lens aftercare and Eye test was rushed, which didn’t give me any confidence that I had been given the right level of attention. I am very disappointed, not to mention that I was also very late returning to work. The total time spent at Boots Opticians in St. Neots was 1hr 15mins. I will be contacting my local branch to complain and request a repeat check up.
All the staff were really nice , very pleasant & really helpful from when I walked through the door to the finish , so very happy .
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Short link to review Boots Opticians St Neots: http://iwgc.net/emtpi