Boots Opticians Sheffield - Queens Road
284 reviewsReviews
Very good A+++++
My 5 year old daughter, Amy, came for an eye test. Sarah was very friendly and helpful upon arrival, and was great with Amy for the photos of the eyes. Dan the optician then had an excellent manner with Amy and gave good advice on eye care. Ash looked after us afterwards, and she was also friendly and professional. Everything went well!
My experience was mixed. I understand that an optometrist was off sick so it may not be the norm.
However, the optometrist (Maxine - who was excellent in every way) kept being interrupted by a knock on the door for advice etc. Maxine did extremely well under these stressful circumstances in terms of keeping focus but my patient experience was compromised. I feel that due to no fault of her own - if she had made a mistake, she would have been held accountable. I think that a do not disturb policy or system is required.
Shorten my optometrist was great. Tracey help me with my glasses choice and lens choice was exceptional. Steve is sorting out a trail of contact lenses for me. They suggested I try veifocals and see if I like them, which would be easier in my work surroundings. All in all I have to say I had an excellent experience at Boots opticians on Queens road, Sheffield
The staff were very attentive and the consultation was quite professional. I was asked if I needed new glasses but wasn't put under pressure to buy. I wouldn't have any hesitation recommending Boots as an opticians.
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