Boots Opticians Sheffield - Queens Road

Boots Opticians Sheffield - Queens Road 2017-09-13 Person 4 5 0

walking into the boots store was not very clear where i needed to go as it was my first time, though a colleague did come over to me and point me in the right direction. It seemed very quiet with a lot of staff stood around, maybe some music to lift the atmosphere. The optometrist was very friendly and gave me great information. Was not pushy towards buying glasses, just recommend what needed. The lady that did the first tests on me was friendly and took an interest in my working career.

Boots Opticians Sheffield - Queens Road 2017-09-13 Person 5 5 0

I have what they call floaters in my eyes and what with the room painted white it did not help with the eye test as the floaters were more prominent

Boots Opticians Sheffield - Queens Road 2017-09-10 Person 2 5 0

I booked my spot online a week in advance. When I got to the appt I was told an optician had not turned up for work and they xoukd not do the appt. she said she thought someone had tried to contact me by phone. No one had and they had not tried to email. This was completely unacceptable. Very arrogant of a business yo think that people hadn't got anything else to do with their weekend than waste time trsvfllung to appts that have been cancelled. I insisted we see someone which the helpful receptionist duly organised. The optician was a joke. Both myself and my son could not understand what he was trying to say. He spoke so fast my son could not understand which option of lense he was supposed to choose. Then he tried to tell me that although my son had worn glasses since he was 7 he now doesn't need to. Although his prescription has changed and he is getting new glasses from yourselves. Honestly I am at a loss and have lost all confidence in your business. We will be transferring opticians! Would not recommend your branch if it were the only one in Sheffield which fortunately it is not!

Boots Opticians Sheffield - Queens Road 2017-09-10 Person 4 5 0

She was very helpful

Boots Opticians Sheffield - Queens Road 2017-09-09 Person 4 5 0

Very friendly service and helpful staff - please look after them and treat them fairly as without them you do not have a business.