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31st July 2017


Was a little disappointed as there was a friendly welcome but the assistant that took pictures and pressure tests was distant and made me feel like I wasn't in the room. Then the optometrist also seemed to treat me the same as she was more interested in putting her own eye drops in didn't look at me and continued to yawn. Then there wasn't enough staff as was left to choose glasses then the assistant was constantly interrupted while speaking with me and when I said I couldn't order my glasses that day as running out off time because we had been there 2 hours and were going to cost me £270 suddenly passed me on to a trainee to finish my appointment and went on to the next customer. So all in all a very disappointing visit in which I will not be returning.

Recommend
Appointment
Staff
Clear Recommendation