Boots Opticians Piccadilly
83 reviewsReviews
Everyone was very helpful both during the eye health check and while choosing my new pair of glasses
No comments on my side - everything was very smooth.
It was a really shambolic morning
I had to call as well as book online as the process wasn't clear
I wasn't given the info on the phone when I did call that I was needed to bring certain things.
The contact lens optician was fine - the glasses check optician was really late so my appointment took from 8am - 9.50am with no word of apology.
All the receptionists / assistants were rude and had terrible customer service when doing the peripheral vision and pressure tests not being able to explain what was happening or operate the machinery correctly.
I felt awful and upset after the experience and was really late for work. The peripheral vision test wasn't completed properly and I didn't have time to do it as I was already so so late, but I won't be returning to feel like that again.
I would like to thank Andrea and Darshni for making my experience with boots opticians really good. The care and warmth delivered as a customer I felt very satisfied and also felt like I was in very good hands from start to finish.
Both the optometrist and trainee opticician consultant were rxtremely patient and took their time in listening to my concerns and were professional and responded to my needs
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Short link to review Boots Opticians Piccadilly: http://iwgc.net/emveu