Boots Opticians Peterborough - Long Causeway
185 reviewsReviews
I have seen Niti the Optometrist on several occasions now and I wouldn't see anybody else now. She is first class. She explains everything clearly so you can understand what she is doing and why.
When Niti completed my eye test I was introduced to Harjit. It was the first time I have seen her and she helped me choose my glasses and sun glasses. When she was fitting the glasses she asked Pat to double check the measurements.
I have worked for a major retailer for 41 years until I retired so I do know what good customer service is all about.I was given outstanding service yesterday so I wait now for my glasses, confident they will be fine.
I was treated very well polite smiles lots staff helping each other was great to see ,also hand hygiene was used by the optrimest staff always cleansed the testing machines prior usage . Very cheerful staff on hand and also by assistant manager was very friendly helpful
I was explained in detail by my optimist my eye health and showing my eye photos excellent service
The on line booking facility is useful, although it could be improved by allowing selection of location up front with a display of available slots (rather than keying in different dates to find availability). The optometrist, Adam Patel is excellent and has tested my eyes on previous occasions. He is very friendly and receptive to my requirements, providing full explanation. I have full trust in his ability and he made my visit a pleasure.
There was no delay in appointment time and the initial pre-test checks were carried out swiftly and competently.
Overall an exceptional experience.
The staff was extremely friendly, it was very easy to choose and order my glasses.
I was assisted by Harjik, Ryan and Jirolon. They were all very friendly, very kind and happy to help me.
I would definitely come back to this Boots store in any future purchase I want to make.
Good, quick service with friendly and helpful staff with a good range of glasses at a reasonable price. However, i felt the tables were all crammed at the back of the room so when it was busy it was hard to move without bashing into people but it was not a major issue and didn't really impact my experience much.
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Short link to review Boots Opticians Peterborough - Long Causeway: http://iwgc.net/emtom