Boots Opticians Nottingham - Victoria Centre (in Boots)

Boots Opticians Nottingham - Victoria Centre (in Boots) 2017-03-19 Person 5 5 0

The service levels were very high, we were kept informed about what was going on throughout the whole process, the Optometrist was very helpful.

Boots Opticians Nottingham - Victoria Centre (in Boots) 2017-03-18 Person 5 5 0

I received excellent care from Liz McCarthy and David. Both were extremely professional and knowledgeable. My first time having varifocal glasses and contact lenses which I was a bit apprehensive about but they both guided me through the process with great patience and attention to detail which was perfectly tailored to my requirements and I am delighted with both the lenses and glasses. Thank you. I would thoroughly recommend Boots for level of service and personalised care.

Boots Opticians Nottingham - Victoria Centre (in Boots) 2017-03-16 Person 4 5 0

The optometrist was very good. The Indian Lady who adjusted my spectacles did not ask whether the arms of the spectacles went inside or outside my hearing aids she just assumed they went outside. An hour later we went back to have them readjusted.

Boots Opticians Nottingham - Victoria Centre (in Boots) 2017-03-16 Person 5 5 0

Great service :-) Liz A, Zeyneb and Mujtaba were friendly, welcoming, professional and responsive throughout. They elicited my individual needs (I work with computers, and spend long periods in front of a screen) and discussed the best ways to address them. We went through my eye health in detail, and they explained clearly what the various tests were for (etc.) I have a couple of friends who've bought glasses over the internet recently, and to be honest I'd been considering doing the same thing (getting an eye test with Boots, then ordering some specs online). In retrospect I'm glad I didn't: my sight is important to me, and I need glasses that fit properly and work correctly. If I'd bought glasses online I wouldn't have received anything like the expert, personalised care and service I received today.

Boots Opticians Nottingham - Victoria Centre (in Boots) 2017-03-15 Person 5 5 0

Excellent service by Amanda and Aysha very friendly and informative nothing was to much trouble didn't feel rushed and offered exclient advice.