Boots Opticians Nottingham - Victoria Centre (in Boots)

Boots Opticians Nottingham - Victoria Centre (in Boots) 2017-06-12 Person 4 5 0

I visited Boots opticians in Victoria Centre a few weeks ago and received great advice from Jane about what glasses would suit me best. I returned today tomake a final decision and order some new glasses. Despite not having an appointment Sue asked if I needed any help almost immediately. Sue was very efficient in advising me on which glasses suited me and would fit me best (this matched what Jane had said previously). Sue explained my new prescription in great a detail and explained why and what changes I would notice in my vision. I mentioned that I was struggling with my prescription sunglasses I recently purchased and again she gave me great advice and an explanation why I was noticing such a difference. Sue was very thorough in ordering my new glasses and then went on to adjust my sunglasses so they fit much better and the issue I had been having with using them improved immediately. I've always used this opticians and today only proved why. Great service, and real experts at their job. I can't wait to get my new glasses now! Thank you

Boots Opticians Nottingham - Victoria Centre (in Boots) 2017-06-12 Person 4 5 0

Good & pleasant manner

Boots Opticians Nottingham - Victoria Centre (in Boots) 2017-06-10 Person 5 5 0

I was very impressed with the level of courtesy and helpfulness from the instant I called to book an appointment. The appointment started promptly, all aspects explained. Tests were efficient but thorough - with staff eager to re-test to get the most accurate reading and, elsewhere, have others double-check any recorded details. At no time did I feel like I was considered 'just another customer' and I left feeling very well looked thanks to the excellent level of service and manner of everyone I spoke to. Absolutely no criticisms whatsoever.

Boots Opticians Nottingham - Victoria Centre (in Boots) 2017-06-08 Person 5 5 0

Very helpful staff

Boots Opticians Nottingham - Victoria Centre (in Boots) 2017-06-08 Person 5 5 0

everything was done in an efficient manner keeping me informed along the way. the 3 people who looked after me were pleasant and easy to get along with. mick kirkwood