Share review of Boots Opticians Nottingham - Victoria Centre (in Boots)
Boots Opticians Nottingham - Victoria Centre (in Boots)
2017-02-15
Person
4
5
0
15th February 2017
I tried to make the original appt. online but the system did not recognise my e-mail address so this was not possible. I then needed to make an urgent appt due to a sudden eye problem and contacted the 0345 number. Neither they nor I were able to contact the Nottingham branch by 'phone and I had to travel in person to make the appt which was dealt with in a professional and urgent manner. It appeared that the phone lines were not functioning;this should have been relaid to the 0345 number I feel. However the optometrist spent a lot of time and care dealing with my problem and gave a full and detailed explanation of the likely problem. I was most impressed and very grateful and relieved.