Boots Opticians Nottingham - D90 Support Office

Boots Opticians Nottingham - D90 Support Office 2017-03-30 Person 5 5 0

I felt very looked after and reassured by the optometist and staff. Great Service

Boots Opticians Nottingham - D90 Support Office 2017-03-30 Person 5 5 0

Talked me through exactly what he was doing and what was going on in my eyes

Boots Opticians Nottingham - D90 Support Office 2017-03-30 Person 5 5 0

General level of service was excellent, however one criticism/observation I have is I went in for some sunglasses, and was advised that polarised lenses would be recommended so I enquired about this option after my check up, we then had a big conversation about what colour polarised lenses do I want etc, but I would have liked to have been given the price of the lenses before hand, I was only told this at the end, and although I was happy to pay the extra, if it had been a lot more I probably wouldn't have pursued this option and therefore the ten minute conversation wouldn't have needed to happen. I think being transparent about the price upfront before going into the detail would provide better care and service, and think the current approach may be deemed sneaky by other customers.

Boots Opticians Nottingham - D90 Support Office 2017-03-29 Person 5 5 0

Amazing experience. Great staff!

Boots Opticians Nottingham - D90 Support Office 2017-03-29 Person 5 5 0

All staff were friendly and helpful, happy to share their views and recommendations