Boots Opticians Norwich - Castle Mall (in Boots)

Boots Opticians Norwich - Castle Mall (in Boots) 2017-08-08 Person 5 5 0

The lady who helped' assisted me was called Paulina and she was brilliant at her job; giving great honest, advice and answering all my question fully and frankly.

Boots Opticians Norwich - Castle Mall (in Boots) 2017-08-06 Person 3 5 0

My only complaint is the advisor that carried out the pre checks. He forgot to write down the results of one of my tests and proceeded to test the same eye as before. When confronted he became defensive and argued with me. The option was the one that noticed this from the pictures. I feel that if he had checked the pictures of my eye when l queried this he would have realised that he was wrong, apologised and corrected the mistake.

Boots Opticians Norwich - Castle Mall (in Boots) 2017-08-06 Person 4 5 0

Punctual, polite, professional and thorough. Could not fault service and the help is choosing glasses was equally as good

Boots Opticians Norwich - Castle Mall (in Boots) 2017-08-06 Person 5 5 0

Very good service

Boots Opticians Norwich - Castle Mall (in Boots) 2017-08-04 Person 5 5 0

Very friendly, relaxed but professional. The appointment was for my daughter, I can't fault anything, great customer service and great products. 100%