Share review of Boots Opticians Norwich - Castle Mall (in Boots)
Boots Opticians Norwich - Castle Mall (in Boots)
2017-09-25
Person
4
5
0
25th September 2017
It was straightforward to book follow-on appointments ahead of time, and the staff were very accommodating in arranging this.
Owing to traffic, I was 5 minutes late for my first appointment - but this wasn't a problem at all. I was acknowledged immediately at reception and taken to the seating area for the contact lens check-up appointment. I was seen within minutes of my arrival.
In total I had contact with five members of staff, all of whom were extremely helpful, welcoming, polite and professional.
I was guided through the various stages by the differing members of staff with ease. Time was taken at each stage to explain what was going to happen. I had no need to ask any questions.