Share review of Boots Opticians Chesterfield - Low Pavement (in Boots)

Boots Opticians Chesterfield - Low Pavement (in Boots) 2019-04-01 Person 1 5 0

Was told the appointment will take 25 minutes. In total the entire process took around 1.5 hours. I booked an eye test - making sure i didnt "tick" anything about contact lenses - The optician wastes 30+ minutes of my time trying to hard sell contact lenses. After this he starts to ask about driving, trying to hard sell coatings/tints, I tell him 3+ times i dont drive so he calls an assistant to help me choose frames - i'm left in the shop looking for frames while she sits in front of the computer for 20 minutes and when i finally ask her to help she ask's if the nose pinches on a couple of pairs. I'm blind as a bat, i cant see myself or the glasses in the mirror and i need to know if they suit me - the lady hands two pairs to me and says "just choose one of these two!". All in all i get home having been charged £400 for a pair of single vision glasses - £115 for frames, the rest for dispensing services - including Drivesafe, UVProtect and Duravision, none of which were discussed with me and were added to my bill (remember i told them 3 times i DONT drive) In summary - Hard selling & a lack of professional standards and ethics.