Boots Opticians Nottingham - Castle Boulevard
270 reviewsReviews
The only downside was I couldn't view the glasses I wanted as they didn't have the key to the cabinet. This means that I walked away from purchasing 2 pairs of glasses and will now go to a different shop. This was really poor from a customer experience perspective.
The optometrist was very friendly and professional. I will recommend the practice to others thanks to him.
Sales women lied and pushed to sell NEW type glasses or more expensive lenses. Didn't offer all the offers even after askig her twice. I only knew there was cheaper offer as one of the earlier ladies discussed with me at the start about different lense and cost. As i was lied to/ mis inform/ not been told everything (whatever you want to call it), i walked out and didn't spend a penny at the store and I don't think i will be going there again. Should have gone to specsavers
Was excellent.... everyone in the store offered exceptional customer service
I am always surprised how cheerful everyone is! This time I noticed I had a lot more explained to me which was great.